Last Updated: October 5, 2023

Introduction

Welcome to The Knoo! At The Knoo, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application (collectively, “Services”).

Please take a moment to read this Privacy Policy carefully. By accessing or using our Services, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following information about you:

  1. Information You Provide: When you sign up for an account, request support, or use our Services, you may provide personal information such as your name, email address, phone number, and payment information.
  2. Usage Information: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the actions you take.
  3. Device and Log Information: We automatically collect information about your device and how you use our Services. This may include your IP address, device type, operating system, and browser type.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing and Improving Services: To deliver the Services you request and continuously enhance our offerings.
  2. Communication: To communicate with you, including responding to your inquiries, providing updates, and sending notifications related to our Services.
  3. Analytics: To analyze usage patterns, monitor the performance of our Services, and gather insights to improve user experience.
  4. Security: To protect our Services, users, and prevent unauthorized access or fraudulent activities.
  5. Legal Compliance: To comply with legal obligations and resolve disputes.

Data Sharing and Disclosure

We may share your information with:

  1. Service Providers: Third-party service providers who assist us in delivering our Services and fulfilling our business needs.
  2. Legal Requirements: When required by law or in response to legal process or government requests.
  3. Business Transfers: In connection with a merger, sale of assets, or acquisition, your information may be transferred to the acquiring entity.

Your Choices and Rights

You have choices regarding the personal information we collect and how it’s used. You can:

Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised policy on our website or app.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@theknoo.com.

Thank you for trusting Knoo with your information. We’re committed to safeguarding your privacy.

Effective Date: October 5, 2023